Privacy policy

FIDAE, located at the Campus of Aesthetics and Spa, 70, rue de la République – 13002 Marseille, France, is the publisher of the website accessible at https://www.fidae.fr/en/ Our website is administered by 9474-3465 Québec Inc. and is hosted in France within the data centers of the company OVH.

1. Contact form

   The information we collect when you contact us via our contact form includes your email address, title, last name, first name, phone number, client status, the subject of your request, and your message.

   These data help us identify you to facilitate future communication. Your consent is mandatory for submitting any of our contact forms. All data collected through our contact forms are saved until revoked or a deletion request is made.

2. Cookies

   Some of the cookies we use are essential for our website’s functionality. However, we also use cookies that you can refuse or block.

   1. What is a cookie ?

   A cookie is a small file saved on your computer or mobile phone. It has a unique identifier assigned to your device, allowing the tool to remember your actions and preferences (such as location and display settings) for a specific period.

   Cookies can also help personalize your browsing experience. Not all cookies contain personal information. However, when they do, we process this information following our Privacy Policy.

   2. Types of cookies

   There are two main types of cookies :

   • Persistent cookies : Remain on your device until manually deleted or automatically removed.
   • Session cookies : Remain on your device until you close your browser, which causes them to disappear automatically.
   3. Why do we use cookies ?

   In general, there are several reasons to use cookies :

   • Cookies that are strictly necessary for the proper functioning of a tool or to enable you to use the services we provide.
   • Cookies that provide us with data related to the usage and performance of our tool. We use this data to improve our products and services.
   • Cookies used to personalize your browsing experience on our tool.
   • These cookies store information related to your account access

   Below are additional details regarding the cookies used on this tool :

   • Strictly necessary cookies :

   These cookies allow us to ensure the proper operation of the tool and enable you to use the services we provide. If these cookies are blocked, you will not be able to use our tool.

   • Statistical cookies (performance analysis, audience measurement) :

   These cookies help us measure traffic patterns to determine which areas of our tool have been visited and to analyze trends. This enables us to understand visitor behavior and improve our online products and services.
   We may record IP addresses (i.e., the electronic addresses of computers connected to the Internet) to analyze trends, manage the tool, track user movements, and collect demographic information.

   These cookies are not essential for using the tool. We will always ask for your consent before placing these cookies. You can withdraw your consent at any time.

   • Personalization cookies :

   Marketing cookies are used to track visitors across websites. Their purpose is to display advertisements that are relevant and engaging for the individual user, making them more valuable for publishers and third-party advertisers.

   4. Use of cookies :

   Through our use of cookies, we may also collect personal data about you when you visit our website. This may include :

   • Information about your device's browser and operating system ;
   • The IP address of the device you are using ;
   • The web pages you visit ;
   • The links you click while interacting with our services.

   These cookies expire after one year.

3. Embedded content from other sites

   Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor were directly visiting the other site. These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with embedded content if you have an account connected to their website.

4. Statistics and audience measurement

   Real-time traffic monitoring by Wordfence Firewall provides us with visibility into intrusion and hacking attempts on our website.
   To measure the performance and audience of our website, we use Google Analytics. The main data collected by Google Analytics includes IP addresses, connection date and time, session duration, visited pages, language, browser used, network and provider, and traffic sources (direct, social networks, organic search, paid search, etc.), as well as pages viewed.

   This data is collected solely to improve the user experience on our site by adapting it to visitors' needs and expectations.

a request. You will receive a file containing all the personal data we hold about you, including the information you have provided to us.

You may also request the modification or deletion of your personal data. This does not include data stored for administrative, legal, or security purposes.

No personal data is transmitted to third parties.

For any questions regarding this privacy policy, you can contact us at:
FIDAE – 70, rue de la République – 13002 Marseille, France.

1. How we protect your data ?

   The personal data we collect is encrypted using the HTTPS protocol implemented on our website. Your personal data is therefore not accessible to unauthorized persons and is protected against hacking.

2. Procedures in case of a data breach

   A data breach declaration will be submitted to the CNIL :

   1. An initial notification within 24 hours of detecting the violation ;
   2. A supplementary notification within 72 hours after the initial report.

3. We will send an email within 72 hours following detection to inform the affected individual of the breach and provide as much information as possible so they can assess the actual risk to their rights and freedoms. We analyze the security breach to correct it and prevent similar future vulnerabilities.

No automated marketing or profiling operations are conducted using the data collected on this site.

Not applicable.